IMPORTANT INFORMATION
SHIPPING
Shipping Policy
When shipping poultry there is always a risk that is taken. We can not guarantee the safe handling of the birds. If the birds will get held up at a stop for an extended period of time or lost in transport. These are all things that are out of our control. Also how the birds will cope with the stress of transport. These are all things to keep in mind when making the choice to ship birds.
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When shipping birds we will check with the importing state for verification of any health requirements that need to be followed to safely import birds into that state. Some require additional testing, health papers, etc which is at the buyers expense.
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Shipping Rates: The shipping expenses are all the buyers responsibility. This includes the shipping cost & box fees. These rates are subject to change. Please contact us for an estimated shipping cost before purchasing birds.
If Loss Occurs:
We know things do happen and our main goal is to make sure our customers are satisfied with their purchase. If a bird does die upon arrival or within 24 hours of arriving we will replace the bird with a bird of equal value. Some requirements must be met for replacement. If those requirements are met you will be added onto our list and when a bird becomes available we will notify you. All shipping & box fees are the buyers expense though.